If we have the stock available in our store then your order will be ready to collect within the hour, please keep an eye on our emails to find out when you can collect.

We dispatch your orders on a daily basis if ordered before 12 noon depending what service you choose varies on the timescale. We can’t guarantee any delivery days or times as this is out of our control. You can find out more here.

We are sorry you have had problems with your delivery if you delivery is more than 10 business days late please click here for further information.

We try our best to keep stock levels stocked at all times but sometimes this is out of our control this could be down to a number of factors. We recommend in subscribing to the waiting list so you receive an email when the item comes back in stock.

Recently PayPal no longer accepts payments for vape products so unfortunately we only accept credit/debit card.

It’s a simple no 🙂 at the checkout you can choose the day and date you prefer to collect your items.

Sometimes it doesn’t accept certain postcodes please ensure when typing your postcode you leave a gap between so it reads like this LS26 0AP not LS260AP if the problem still happens please contact us.

It’s easy you can speak to us via Live Chat, Email or over the telephone, we will be more than happy to assist you.

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If your question is not answered above please email us below to get your answer.